Batch Upload - SFTP

We provide the option for individuals to upload batch files to a designated SFTP location, should they wish to utilize this feature.

Preparing Batch Uploads

Process

SFTP processing operates with a straightforward approach. Upon the successful loading of a valid batch file into the specified SFTP folder, a scheduled job is initiated to gather and process the files.

Please note that the execution of these jobs does not occur instantaneously; they are configured to run at specific intervals, including:

  • Every 30 minutes

  • Prior to each processing window

All time frames and intervals may be subject to change.

Preliminary Requirements

SFTP requires that you have and SFTP setup with us. Additionally, Once the SFTP is setup, processing will need to be turned on for the designated folder to watch in. This will require you to reach out and open a request.

Failures and malformed files

If the file is not formatted correctly or there is an issue processing, we will place the file into a failure folder. This folder allows you to see what failed.

Example Folder Structure

Folder structures are standard for all merchants. We have multiple based on need.

Combined

This is used when you submit credit and debits in the same file and want to use the same location.

Ach
  - ToBeProcessed
  - Failed

Separated

This can be used if you prefer to submit Debits and Credits separately. This allows for a folder for each.

Credit
  - ToBeProcessed
  - Failed
Debit
  - ToBeProcessed
  - Failed

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